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Now taking enrolments for February 2022
On one hand, things are taking off [More sales! Great reviews! Cool clients! Your first group program!], but on the other, it feels like you’re drowning in tasks.
You’ve got a hacked-together collection of apps and tools that you don’t really know how to use, or how to set-up so they speak to each other…
Which means they’re only doing half the job.
It was kinda, sorta working for a while, but now your business is growing, it means:
In short, you’re at the stage where you know you need to bring someone on board to help.
Problem is, without strong systems in place, it’s hard to know where to start.
I’m a certified tech and systems nerd, who also speaks human and has a social life 😉
After working with hundreds of overwhelmed, stressed-out business owners, I know the “oh sh*t!” place preetttty well. Let’s see if I can help you out.
Fact is, I know there’s no one-size-fits-all solution when it comes to this stuff, and I know you’re not going to find your way to smooth systems glory if you’re left to patch things together on your own. And that’s exactly why I created…
Digi-Bliss is all about working together hands-on, in real-time to:
In other words, we get into the nitty gritty of how your business makes money and the systems you have [or need!] in place to facilitate that in a way that frees up your time and creates a killer customer experience.
Every business is different, but some of the pieces we might look at in this process are your:
As well as looking at all the individual pieces, we work together to make sure they actually talk to each other, so you can spend less time doing things manually and walk away with a system that scales.
We start by getting clear on where your time is being spent and what you and ONLY you should be doing in your role. As a business owner who wants to scale, you should only be doing things that are mission critical for the success of the business or that really light you up. Everything else can be handed off, and this is what we spend the 4 weeks working on.
We dive into:
The aim of the game here is to take things off your plate in a way that feels clear, comfortable, and in control.
Like I said, this ain’t no cookie-cutter approach. So before we do anything else, I take the time to get to know the ins and outs of your business. We’ll meet on Zoom to talk about what’s happening [and not happening] in your business right now, where your biggest pain points are, and what systems [if any!] you currently have in place. Once I’ve got my head around the gap between where your business is now and where you want it to be, I’ll create a tailored plan of attack, which will serve as the foundation for our work together in the coming weeks.
Every Wednesday, you, me, and the other legends in the program meet on Zoom to work through things in real time. I’ll guide you through exercises and tasks, ask you to share your screen so I can provide feedback, and answer any questions that come up along the way. While there is a structure to the program, these calls are tailored to the group itself to make sure you get the support you need to walk away with the system that supports your unique business.
Over the 8 weeks we have together, you receive priority 1:1 support from yours truly. Whenever you have a question, want clarification, or need extra help, simply email me for unlimited on-demand inbox support. In short, my brain is yours for the picking.
You also get a 60-minute 1:1 session with me in week 3 or 4 to discuss your progress, ideas, and customer journey, so we can refine your systems strategy together in real time. The goal is that you’ll roll out of the session with complete clarity and confidence in the system you’re building, so you can move smoothly into the second part of the program.
Over the 8 weeks, you’ll get access to all the swipe files I use in my own business [and with my 1:1 clients!] to build systems that run on autopilot. Think essential email templates, plug-n-play project templates, tried-n-tested automations and zaps, cheatsheets to take the guesswork out of setting things up — basically any resource that will help you as you bring your systems to life as easily as possible.
Throughout the 8 weeks, you’ll be able to ask questions, get support, collaborate, and make connections with the other legends in the group. Because the group is small [more on this in a minute!] this is not the kind of Facebook group that adds to your overwhelm. Expect helpful interactions, genuine connections, and a tight-knit cohort of new business friends.
Because you get so much individual attention inside Digi-Bliss [26 hours of Kiah time, if you’re wondering], the program is capped at 8 people, max.
That way I can give you the support you need to build a system that supports your business, no matter what you sell, what size team you have, or where you’re headed.
If you join Digi-Bliss and decide it’s not a fit any time during the first 14 days of joining, just let me know [no fancy reason required] and I’ll give you your money back.
When I started with Kiah I was what she calls an ‘Appoholic’. I had the free version of all the things, but wasn’t really using any of them to their full potential and they were definitely not talking to each other!
Kiah helps you wade through the sea of available apps to find the ones that work best for you – not just the ones she likes best, although she definitely has her faves. Kiah is also super realistic about how quickly all of the subscriptions can add up and gives great advice on which ones to turn on when.
Some of the biggest takeaways for me were not entirely tech-related, like getting really clear on my customer journey and sales process. Without this clarity it’s tricky to utilise the tech to its fullest and Kiah asked some great questions and gave awesome feedback to get this happening. So, by the end of the program I had a handle on my processes, what apps would help streamline what may, and guidance on at-what-point to invest in the ‘paid’ versions to take things up a level.
The support and genuine care from Kiah [and actually all the members!] is what makes it so great and I would recommend this program to anyone who is feeling a bit overwhelmed or just like there must be a better way!
Prior to commencing this program with Kiah I was in a world of confusion. On the cusp of launching a new business that had to be able to scale from the get go I had no idea which programs, processes and systems to put in place.
Step by step, Kiah has walked us through, getting emails sorted and efficient. Getting an amazing filing system in place utilising Dropbox [one that I am actually sticking too]. Setting up a bespoke email system in Active Campaign that means I can be a little hands off in aspects of my business. As well as mapping out my customer journey [using allll the post it notes] and having it all done via pen and paper before turning on the tech. And we are just getting started!!
Kiah has taught us things that I didn’t even know I didn’t know!
It has honestly been the best investment into my business to date.
I work across two businesses that have no shortage of strategies for growth, ideal client/customer profiles and money management. But do you think we ever did this for tech? Honestly, it never entered my mind!
The tech systems in both businesses have always worked fine, but they did feel a little frayed around the edges, as though they could fall apart with one lost password or broken plug-in. So when I saw Kiah’s program, I realised this was a piece of the puzzle we really needed to improve.
I’m now across the best platforms to work with and how to integrate different platforms without spending a fortune. I’ve always been pretty confident using tech, but I just don’t have time to trial 10 different programs to see which is the best fit, and that’s where we have lost momentum in the past.
Kiah’s recommendations and simple explanations saved me so much time, and we’re now at a point where we are finally ready to implement a CRM for the training business. And when that happens, I will know how to use it and organise the data in a meaningful way, which will be a game changer for our lead management systems and customer retention. Thanks Kiah!
As a Creative Director of a small design studio, I know my way around creative tools and considered myself to be fairly ‘tech savvy’… Boy, was I wrong!
Within the first week of starting Kiah’s program I quickly realised how much more I needed to be leveraging tech systems to make my business purr like a kitten.
By week 8, I’d not only streamlined my daily work-flow and on-boarding process, but more importantly, I’d implemented a robust CRM system to nurture our existing database, whilst launching a marketing campaign to drive new leads. This has been the biggest game changer for KO Studio.
This is not a ‘one-size fits all’ program. Instead, you can expect Kiah to provide relevant and effective solutions that will support your business. Kiah’s approach to tech solutions is savvy, strategic, empowering and above all intensely supportive.
I highly recommend working with Kiah. The results for your business will be extraordinary!
Before I enrolled in Kiah’s program, I was a bit of a digi-mess. Having an entrepreneurial fascination with bright and shiny new tech toys meant that over the years I had accumulated [and was paying for] multiple tools for doing the same thing. In other spaces in my business though, I had glaring gaps – no way for clients to book appointments with me online and definitely no singular document organisation system.
Kiah’s genius is in productivity with a tech focus so she gave invaluable guidance about exactly which tools I needed [and which I didn’t!]. She honed in on the systems and tools that would add the most value quickly to where I was in business at that very moment. As each week of the program progressed, I gained more efficiency and more effectiveness in previously time consuming parts of my business.
In short, I went from digi-mess to digi-bliss!
I consider myself a curious person when it comes to tech and innovation.
But, when we have to focus on many parts of our business, as entrepreneurs, life can be a bit of chaotic and to keep up with the changes can be difficult.
Between being distracted by routines, emails, CRM decisions and smarter ways to structure your routine we can get lost and overwhelmed pretty quickly.
When I meet Kiah I knew I was talking to someone who is focused and gets things done.
Doing her signature Tech program enabled me to implement simple and clever ideas in my day-to-day business and personal life.
On top of that Kiah helped me to think on my feet and make decisions that are supporting my business to grow in ways that I used to think was too complicated and needed specialised help.
If you are feeling overwhelmed, and honestly this is probably 98% of us entrepreneurs, she is going to bring light and productivity back to your reality.
The fact Digi-Bliss worked wonders for them is proof it isn’t based on a one-size-fits-all approach. I know every business is different, and it’s my job to help you find the tech and tools to build a system that supports yours.
So, whether you’re a creative with a service-based business, or a sustainable e-commerce business, and your tech, tools, and systems [or lack of them!] are holding you back, chances are I can help.
If you’re flat-out embarrassed about the state of your business, you’re probably the perfect fit.
And if you’re not naturally systems-oriented, I can’t wait to work together. The fact I get lit up by tech, automation, and systems management means you don’t have to.
The next round kicks off on February 2nd and finishes on March 23rd.
[Nope, I’m not 100% sure when the next one will start after that, maybe April or July #tbc].
Yep. This is definitely not a one-size fits all, cookie-cutter approach.
We’ll meet live on Zoom each Wednesday for 2 hours + plus + I suggest another 2 hours a week [or more!] to get stuff done.
* Hint * the more you put in, the more you’ll get out of our 8 weeks together.
You betcha. In fact, the mentoring provided in this program is designed for sustainable, scalable businesses. Having complete confidence in your systems and trust in your team are essential.
The only thing I ask is that one person is nominated to represent your business and does the core of the work over the 8 weeks. Continuity is key.
Both. With so many businesses a blend of both [hellooooooo digital products], this program is suitable for either and everything in between.
No. For starters, there’s no yawn-worthy, pre-recorded content. This is real-time, hands-on support to identify the right solutions specific to your business needs.
+ Plus + the creative and conscious humans I typically attract into the program are just plain divine – and will become your number one fans.
That’s ok – book a call, and we’ll work it out together.
All amounts in Australian Dollars.